Terms of Service

Last updated: September 8, 2026

Acceptance

By installing or using Klipr (the desktop app, the web app at getklipr.app, and any associated services, collectively the "Service"), you agree to these Terms. If you don't agree, don't use the Service.

These Terms are a binding agreement between you and DeMers IT Inc. operating as AI4Outcomes, a corporation incorporated under the laws of Ontario, Canada (Ontario Corporation Number 002404152), with its registered office at 99 Prince Edward Drive South, Etobicoke, Ontario, Canada M8Y 3V8 ("we", "us", "our").

Eligibility

You must be at least 13 years old to use Klipr (16 in jurisdictions where that's the digital-consent age). By using Klipr you represent that you meet this requirement.

Your account

You sign in with a third-party identity provider (currently Clerk). You're responsible for keeping your account credentials secure and for activity under your account. Notify us immediately at support@getklipr.app if you suspect unauthorized access.

Your content

You keep ownership of everything you capture or upload through Klipr. You grant Klipr a worldwide, non-exclusive, royalty-free license to host, store, transmit, render, and display your content solely as needed to operate the Service, for example to generate thumbnails, serve viewer pages at /v/:id, and deliver content to people you've shared with.

You're responsible for the content you capture and share. Don't capture or upload material you don't have the right to use, including anything that violates someone else's privacy, IP, or other rights.

Storage you connect

Klipr stores files in storage you connect, currently your own Google Drive. Use of that storage is governed by the third-party provider's own terms. If you disconnect or revoke access, Klipr loses the ability to serve those files.

Payments and credits

Klipr uses prepaid credits ("Credits"). Credits are a prepayment for the right to use the Service. Credits are not currency, are not a deposit account, are not a financial instrument, and have no cash value. Credits may only be used within the account in which they were purchased, and cannot be transferred between accounts or users.

Credits are sold in United States dollars (USD) through our checkout provider, Stripe. Prices are stated in USD at the time of purchase and exclude applicable taxes unless stated otherwise. Your bank may apply its own currency conversion fees.

Credits are non-refundable, are not redeemable or exchangeable for cash or credit of any kind, and do not expire. An unused balance remains in your account for as long as your account remains active. If we terminate your account for a reason other than your breach of these Terms, or if we discontinue the Service, we will refund the unused portion of your purchased Credits on a pro-rata basis. Nothing in this section limits any refund right that applicable law, including Canadian consumer-protection law, grants you and that cannot be waived.

If you believe a charge was made in error, email support@getklipr.app within 60 days of the charge. If we confirm the charge was erroneous, we will correct it by refund or by adjusting your Credit balance, at our choice.

We are registered for GST/HST purposes in Canada (GST/HST number 829763374 RT0001). Where required by the place-of-supply rules, Canadian GST or HST is charged on purchases of Credits, based on your billing location, and added to the purchase price. You are responsible for any taxes other than Canadian GST/HST that apply in your jurisdiction.

The Service is not offered to consumers located in the European Union or the United Kingdom. By purchasing Credits you represent that you are not located in the EU or the UK, and we may refuse, cancel, or block transactions from those jurisdictions.

Acceptable use

Don't:

• Capture, upload, or share content that's illegal, infringing, sexually explicit involving minors, or that incites violence.
• Reverse-engineer, scrape, or attempt to disrupt the Service or its infrastructure.
• Use Klipr to harass, surveil, or capture content from people without consent where consent is required by law.
• Resell or rebrand Klipr without written permission.

Service changes and availability

We're a small team and the Service is offered as-is. Features may change, be removed, or be temporarily unavailable. We'll try to give notice for material changes that affect existing data or workflows.

Termination

You can stop using Klipr at any time and request account deletion via privacy@getklipr.app. We may suspend or terminate accounts that violate these Terms or that pose risk to other users or the Service.

Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don't guarantee uninterrupted service, error-free operation, or that any specific feature will remain available.

Limitation of liability

To the fullest extent permitted by law, Klipr will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or revenue, arising out of or relating to your use of the Service.

Governing law

These Terms are governed by the laws of Ontario, Canada and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. Disputes will be resolved in the courts of Ontario, Canada, subject to any non-waivable rights you have under the consumer-protection law of your place of residence.

Changes to these Terms

We may update these Terms from time to time. We'll update the "Last updated" date above. Continued use of Klipr after changes constitutes acceptance.

Contact

Questions about these Terms? Email support@getklipr.app.